What makes an effective leader?
Neu-Ulm University of Applied Sciences
February 13, 2026
After completing this unit, you will be able to:
What mental models from Unit 1 might help us think about leader traits?
05:00
Write down your findings.
04:00
Turn to your neighbor
and compare your findings.
04:00
Where do you agree? Where did your surprises differ?
Before we examine what specific traits matter, it helps to understand how our thinking about leadership has evolved.
Each era emphasized different aspects
— and each left useful mental models behind.
Great leaders are born, not made.
Carlyle (1841) argued that history is shaped by exceptional individuals with innate heroic qualities. Leadership was seen as a gift bestowed on a select few — typically male, aristocratic, and military.
Leadership depends on the
personal qualities of the leader.
Early researchers sought universal traits that distinguish leaders from non-leaders. Initial reviews (e.g., Stogdill, 1948) found inconsistent results, leading many to abandon the trait approach — until meta-analyses revived it decades later.
If traits alone don’t explain leadership, perhaps what leaders do matters more than who they are.
There is no single best way to lead.
Effectiveness depends on the situation.
Leaders transform followers by inspiring them to transcend self-interest for the sake of the organization.
In complex adaptive systems, leadership is distributed, emergent, and contextual.
Prepare a 60-second pitch for one paradigm.
05:00
Each paradigm offers a mental model — and each remains partially useful:
| Era | Core mental model | Still useful for… |
|---|---|---|
| Traits | Individual differences matter | Self-awareness, selection |
| Behavioral | Actions can be learned | Leadership development |
| Contingency | Context determines effectiveness | Situational judgment |
| Transformational | Vision inspires commitment | Organizational change |
| Complexity | Systems produce emergence | Digital transformation |
What traits distinguish leaders
from other people?
10:00
Analyze a Big Five trait
Work through these questions:
15:00
Present your two scenarios
and your digital-era verdict.
We know which traits matter — but where do they come from?
Leaders are born.
Really?
Traits have a genetic source and are the result of adaptive processes (Judge et al., 2009).
The statement oversimplifies a complex phenomenon that involves an interplay between genetic factors, developmental experiences, learning, and situational contexts.
If traits have a genetic source,
can leadership really be developed?
Where in the LTEE model do you see room for development?
2 minutes individual thinking
3 minutes pair discussion.
05:00
Intelligence is the most “successful” trait
in social and applied psychology (Judge et al., 2009).
Goleman (1998) argues that it is not IQ, but emotional intelligence that makes great leaders.
Emotional intelligence is a group of five skills that enable the best leaders to maximize their own and their followers’ performance.
In your group (one EI skill per group), do this:
05:00
Regroup into mixed teams — one expert per skill.
Each expert: teach your skill to the group in 2 minutes.
10:00
Which EI skill is the hardest to develop?
Which would have the most impact for digital leaders?
Self-awareness — the first component of emotional intelligence — is arguably the foundation of all leadership development.
Leaders who understand their own strengths, weaknesses, values, and emotional patterns can better manage themselves, relate to others, and adapt to different situations.
Based on what you have learned about the Big Five and emotional intelligence:
05:00
Which new models have you added to your latticework?
It is fortunate, then, that emotional intelligence can be learned.
Goleman (1998)
Read Lavine (2014) and answer following questions: