What makes an effective leader?
Neu-Ulm University of Applied Sciences
After completing this unit, you will be able to:
What mental models from Unit 1 might help us think about leader traits?
Map vs. territory — traits are a map of personality, not the full person. Any trait model simplifies a rich, complex human being into measurable dimensions. Useful, but incomplete.
Before we examine what specific traits matter, it helps to understand how our thinking about leadership has evolved. Each era emphasized different aspects — and each left useful mental models behind.
Great Man — Trait — Behavioral — Contingency — Transformational — Complexity
Great leaders are born, not made.
Carlyle (1841) argued that history is shaped by exceptional individuals with innate heroic qualities. Leadership was seen as a gift bestowed on a select few — typically male, aristocratic, and military.
Leadership depends on the personal qualities of the leader. Trait theory
Early researchers sought universal traits that distinguish leaders from non-leaders.
Initial reviews (e.g., Stogdill, 1948) found inconsistent results, leading many to abandon the trait approach — until meta-analyses revived it decades later.
If traits alone don’t explain leadership, perhaps what leaders do matters more than who they are.
Two important research programs:
There is no single best way to lead — effectiveness depends on the situation.
Key models:
Leaders transform followers by inspiring them to transcend self-interest for the sake of the organization.
In complex adaptive systems, leadership is distributed, emergent, and contextual.
Each paradigm offers a mental model for understanding leadership — and each remains partially useful:
| Era | Core mental model | Still useful for… |
|---|---|---|
| Traits | Individual differences matter | Self-awareness, selection |
| Behavioral | Actions can be learned | Leadership development |
| Contingency | Context determines effectiveness | Situational judgment |
| Transformational | Vision inspires commitment | Organizational change |
| Complexity | Systems produce emergence | Digital transformation |
What was the most interesting finding
in reading Judge et al. (2002)?
Openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.
What traits distinguish leaders from other people?
Which of the traits seems to be important for the digital era?
We know which traits matter — but where do they come from?
Leaders are born.
Really?
Traits have a genetic source and are the result of adaptive processes (Judge et al., 2009).
The statement, thus, oversimplifies a complex phenomenon that involves an interplay between genetic factors, developmental experiences, learning, and situational contexts.
Could it be that personality traits lead to an advantage under certain conditions, while another situation they become a serious disadvantage?
| Trait | Bright Side | Dark Side |
|---|---|---|
| Extraversion | Greater leadership emergence; higher job and life satisfaction | More impulsive (deviant) behaviors; more accidents |
| Agreeableness | Higher subjective well-being; lower interpersonal conflict; lower turnover | Lower career success; less capable of conflict; more lenient in giving ratings |
| Conscientiousness | Stronger job performance; higher leadership effectiveness; lower deviance | Reduced adaptability; lower learning in initial stages of skill acquisition |
| Emotional stability | High job/life satisfaction; better job performance; effective leadership; retention | Poorer ability to detect risks and danger; more risky behaviors |
| Openness | Higher creativity; greater leadership effectiveness; greater adaptability | More accidents and counterproductive; rebelliousness; lower commitment |
Any new, surprising insights for you?
Intelligence is the most “successful” trait in social and applied psychology (Judge et al., 2009).
Goleman (1998) argues that it is not IQ (intelligence, a trait), but emotional intelligence that sets apart great leaders.
Emotional intelligence is a group of five skills that enable the best leaders to maximize their own and their followers’ performance:
Emotional intelligence skills
Read Goleman (1998) and
Self-awareness — the first component of emotional intelligence — is arguably the foundation of all leadership development.
Leaders who understand their own strengths, weaknesses, values, and emotional patterns can better manage themselves, relate to others, and adapt to different situations.
Based on what you have learned about the Big Five and emotional intelligence:
It is fortunate, then, that emotional intelligence can be learned.
Goleman (1998)
New models added to your latticework:
Read Lavine (2014) and answer following questions: